Claim communication
We keep estimates, photos, supplements, and written insurer communication tied to one vehicle.
Sacramento collision repair & claim coordination
After the impact, you need one clear next step.
Send us the damage photos. We will review the vehicle, explain the options, and coordinate the next move without making you repeat the story five times.
- Photo review
- Insurance coordination
- Towing & rental help
3–5 minutesto send your case
1 business daymaximum initial response
Private storagefor photos and claim files
A calmer way through the claim
Show us the vehicle. We organize what comes next.
A photo review is preliminary. It helps us understand whether the damage requires an in-person inspection, towing, teardown planning, or another immediate step.
- 01
Send the essentials
Contact details, vehicle information, claim status, and clear damage photos.
- 02
We review the case
A real team member checks the severity, safety concerns, and missing information.
- 03
Choose the next move
Inspection, towing, repair planning, rental coordination, or a documented follow-up.
- 04
Stay updated by email
Your case, documents, and communication remain connected instead of scattered across calls.
Support around the repair
More than a body-shop estimate.
Towing coordination
If the vehicle is unsafe to drive, tell us where it is and we will discuss transport options.
Replacement transportation
Rental coordination or a replacement vehicle may be available depending on timing and eligibility.
Deductible assistance
Ask whether your repair qualifies. Eligibility and written program terms apply; assistance is never added to or hidden in an estimate.
Free case review
Send the vehicle once. Start with facts.
Your information goes directly into our private claims workspace. It is not posted publicly.
Before you submit
Straight answers, before the first call.
Is the photo review a final estimate?
No. Photos help with initial triage. Hidden damage, teardown, parts, labor, and insurer requirements can change the repair plan.
Do I have to use the repair shop chosen by my insurer?
California drivers generally have the right to choose a repair facility. Coverage and payment decisions remain with the insurer and policy.
Can you guarantee that my vehicle is a total loss?
No. A total-loss decision depends on documented damage, vehicle value, applicable rules, and the insurer's evaluation. We document the vehicle and repair requirements accurately.
How does deductible assistance work?
Only qualifying repairs may receive assistance, subject to written eligibility terms and applicable law. It is not guaranteed and is never hidden in or added to a repair estimate.
What happens after I submit?
You receive a request number by email. Our team reviews the photos and contacts you within one business day to confirm the next step.